Solutions Engineer

Remote

Full Time

Sales

Mid Level

Job Title: Solutions Engineer
Location: U.S. Eastern Time Zone (Remote)

About FusionAuth

FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado. Our mission is to make authentication and authorization simple and secure for every developer. Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world. We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support. With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level.

Job Summary

Your Role: The Hero of Solutions Engineering

As a Solutions Engineer, you’ll be the trusted sidekick to our Account Executives, demonstrating the magic of FusionAuth. You’ll lead technical interactions, demos, and problem-solving sessions to showcase the true potential of our solutions. You’ll be responsible for delivering the technical win alongside the AE, who is responsible for timeline, budget, and legal agreement.

Responsibilities

Engage Prospects: Conduct demos, design sessions, architecture reviews, workshops, and onboarding sessions.
Support Implementation: Help prospective customers with FusionAuth configuration, implementation, and deployment.
Build Value Propositions: Engage with both technical and non-technical employees at various levels to build strong value propositions.
Collaborate with Teams: Work closely with marketing and engineering teams to develop sales campaigns targeting developers.
RFPs and Security: Contribute to RFPs and security questionnaires.
Event Participation: Represent FusionAuth at meetups, conferences, and events to promote and sell our solutions.
Technical Leadership: Lead technical workshops, webinars, and training sessions for customers and internal teams.
Pre-sales Support: Collaborate with the sales team to understand customer requirements and provide pre-sales technical support.
Solution Design: Work closely with customers to understand their business needs and design tailored solutions using FusionAuth.
Customer Advocacy: Act as a customer advocate, ensuring their needs are communicated and addressed by the product and engineering teams.
Proof of Concept: Develop and present proof-of-concept projects to demonstrate FusionAuth capabilities and fit.
Technical Documentation: Create and maintain comprehensive technical documentation for both internal and external audiences.
Product Feedback: Gather customer feedback and work with the product team to influence the product roadmap.

Qualifications

Dev XP: 4+ years in Development/Engineering
SE XP: 2+ years in Sales/Solution Engineering, with a strong emphasis on engineering.
Technical Skills: Proficient in coding and creating example applications/scripts using FusionAuth.
Client Facing 2+ years of client-facing experience with great customer service skills and a genuine desire to help people.
IAM Knowledge: 1+ years of hands-on experience with OAuth, SAML, OIDC, MFA, and SSO.
Communication: Strong written and verbal communication skills.
Diagramming: Ability to understand and document complex interactions and integrations using standard diagrams (workflow, UML, object, interaction, etc.).
Mindset: Growth mindset, forever learner, enthusiastic polyglot.
Cloud Platforms: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
DevOps Knowledge: Familiarity with DevOps practices and tools such as Docker, Kubernetes, Jenkins, etc.
APIs and Integrations: Strong understanding of APIs, web services, and integration techniques.
Security Compliance: Knowledge of security compliance standards such as GDPR, HIPAA, SOC2 etc.
Analytical Skills: Strong analytical and problem-solving skills, with the ability to assess complex customer environments.
Technical Certifications: Relevant technical certifications (e.g., AWS Certified Solutions Architect, CISSP, etc.) are a plus.
Location: Based in U.S. Eastern Time Zone

Compensation

$140,000 to $190,000 expected OTE range* (70/30 split)

*Pursuant to various state laws, we must display the pay range for this job. Since we are willing to hire within a broad spectrum of qualifications, we also reflect a broad pay range. The expected base salary range that we are targeting for this position can be adjusted up or down based on individual qualifications. Individual salary is determined by qualifications, role, level and location.

Benefits: Benefits for full-time team members include:

Comprehensive medical, dental & vision plans
401k with employer match
Flexible spending account (FSA)
Equity grant
Paid holidays & flexible paid time off (PTO)
Professional growth & development opportunities

If you are passionate about technology that solves real-world customer problems, and want to join a company that is moving the industry forward, FusionAuth is a perfect fit for you!

Note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

FusionAuth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
E-Verify | Right to Work

Recruiters: Please note, FusionAuth does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of FusionAuth.

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Thank you for exploring opportunities with us! We’re excited that you’re considering joining our team. Take a look at our current openings, and if any roles align with your skills and ambitions, we’d love to see your application.